Cancellation & Return Policy

At DS Wellness, we are committed to providing the highest quality products and ensuring your satisfaction with your buying experience. If you are dissatisfied with your purchase or have concerns about the delivered products, please refer to our cancellation and return policy outlined below:

Cancellation:

1. Order Cancellation:
   • You can cancel your order at any point until it is out for delivery.
   • Refunds for cancelled orders will be initiated instantly and credited to your original payment source within 5-7 business days.
   • Please note that once your order is out for delivery, it cannot be cancelled or refunded.

Return Policy:

1. Returns Due to Company Default or Damaged Products:
   • Returns due to company default or damaged product quality will be taken into consideration.
   • DS Wellness will conduct an inquiry and take appropriate action.
2. Initiating a Return:
   • Item return requests can be initiated within 8 days of successful delivery.
   • To initiate a return, write to us at dswellness.cares@gmail.com
   • Include product images in case of damages in the email.
3. Return Request Approval:
   • All return requests are subject to approval by DS Wellness after due verification.
4. Return Conditions:
   • All returned items must be in new and unopened condition, with the original receipt and packaging.
5. Contact Information:
   • For any queries, contact us at (Customer Support Number: +91 9035600601) or write to us at dswellness.cares@gmail.com
6. Approval Process:
   • Product returns are subject to approval by DS Wellness.

Note:

DS Wellness reserves the right to amend this Cancellation & Return Policy at any time. Please review this policy periodically for updates.